Young Minds UK logo Young Minds UK has launched a new webchat service for parents and carers.

The web chat provides signposting to help parents and carers find the information they are looking for with regards to their child’s mental health.

Please note that the webchat service is unable to provide:

  • practical advice on managing your child’s symptoms or behaviour
  • emotional support or a listening service

This is not a crisis service.

If you require more in-depth advice or support, you can contact the Young Minds helpline by phone on 0808 802 5544.

Once you are connected, a webchat adviser will direct you to information on the Young Minds website or signpost you to other organisations that can offer further support. The conversation will last around ten minutes.

You can access the webchat on the Young Minds website –

The webchat is open 9.30 am – 4.00 pm, Monday – Friday.