Emergency Social Work Services

Service Description

The main priorities for the service are:

  • statutory assessments for child protection
  • detentions under the Mental Health Act
  • urgent community care/child care assessments

All phone calls are screened by experienced staff who will prioritise those referrals that need to be dealt with as emergencies and pass on other referrals to daytime services.

When necessary, Emergency Social Work staff will visit you:

  • in your own home
  • in hospital
  • at a police station
  • at another location

You can contact us to discuss your support needs by calling the Contact Centre
Phone Number: 01875 824 309

Opening Times
Monday – Thursday (9.00 am – 5.00pm)
Friday (9.00am – 4.00 pm)
Closed at the weekend and public holidays.

Out of Hours Support

In an emergency situation outside our social work office hours, please call (Freephone) 0800 731 6969.

The Emergency Social Work Service provides an emergency social work service for situations that can’t wait until social work office hours.

It provides a support service to all social work units and carers in these councils when their managers or support liaison workers are not available.

Opening Times
Monday – Thursday (4.45 pm – 8.45am)
Friday (3.45pm – 8.45am)
During the weekend and public holidays, the service is open 24 hours.

Service Categories


Self Referral

This service accepts direct self referrals.

Service Contact

Tel: 0800 731 6969

Provider's Name: East Lothian Health and Social Care Partnership

Type: Charity/Voluntary

East Lothian Health and Social Care Partnership (ELHSCP) is responsible for local health and adult social care services formerly delivered through East Lothian Council and East Lothian Community Health Partnership.  

Services run by this provider

Service Contact

Tel: 0800 731 6969

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