Reconnect (People Know How)

Who is this for?

  • Adults and families living in Edinburgh and East Lothian

Who provides this?

  • People Know How


Reconnect is a service offering support to adults and families in Edinburgh and East Lothian to help them to improve wellbeing by increasing digital and social inclusion.

The project provides a supportive environment to reduce social isolation through building digital skills and maintaining connections. Through this, People Know How can also help people to stay connected, improve financial health, increase employability, access resources and more.

People Know How provides free devices and connectivity to the community through its Computer Delivery project, wellbeing and digital support through our Wellbeing & Digital project, and a national digital skills helpline through our operation of the Connecting Scotland helpline. The team can help with learning to use a digital device, connecting to the internet, navigating the web, connecting with the community, family and friends, learning skills to manage finances, reducing costs (energy providers, data plans, shopping), finding opportunities for education and employment and feeling less isolated and having someone to talk to.

The support People Know How provides can be weekly, fortnightly, monthly or ad-hoc, usually between 8.00 am – 6.00 pm Monday – Friday. This can be online, face-to-face or blended.

How do I access this?

  • Self-referrals
  • Referrals by third parties

Is there a cost?


Is there a waiting list?


Location information

Currently over the phone and online

Opening times

Monday 8.00 am – 6.00 pm
Tuesday8.00 am – 6.00 pm
Wednesday8.00 am – 6.00 pm
Thursday8.00 am – 6.00 pm
Friday8.00 am – 6.00 pm

Contact Details

525 Ferry Road, Edinburgh EH5 2FF

Social media:

Type of support on offer:

Information and advice
Support on the phone
Support with others


Black and minority ethnic communities
Healthy living
Housing, benefits, debt
Learning, employability, volunteering
Loneliness/isolated groups
Long term conditions/disabilities
Older people
Substance use

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